FAQ
The Essentials
What is a “wedding invitation suite”?
An invitation suite refers to everything that lives inside the main invitation envelope: the primary card plus any coordinating pieces that guests need to attend the wedding.
What is "day-of stationery"?
Day of stationery are paper pieces like table numbers, menus, or escort cards used for the day-of your wedding.
What are the core elements of an invitation suite?
Main invitation card – Names, date, time, and ceremony location; this is the central piece.
Outer mailing envelope – Addressed to your guests, sized to fit the full suite.
RSVP card – A small card guests fill out to accept or decline, sometimes with meal selections.
RSVP envelope – Pre‑addressed back to you or your planner; traditionally stamped by the couple.
Details or enclosure card(s) – Separate card(s) for accommodations, transportation, wedding website, or weekend events if needed.
Revisions and Proofing
How many revisions are included?
One round of proof revisions is included for semi‑custom orders. Any additional rounds are billed at 300 USD per round.
What counts as a revision round?
A revision round is one consolidated list of edits submitted at one time. Sending edits across multiple emails or adding new changes after a revised proof has been issued may count as another round.
What if there is a typo after approval?
Once a proof has been approved, the client assumes responsibility for all wording and factual content. Reprints due to client‑approved errors will be charged as a new order.
Wording, Timelines, and Ordering
How long in advance should I order my invitations?
If you are ordering from our Semi-Custom collections, we recommend placing your order 5–6 months before your wedding date. This allows time for personalization, proofing, print production, and any envelope addressing before you need to mail. Before you place your order you should have all of your times, locations, guest addresses, and details ready.
Bespoke invitations are fully custom and should be booked earlier—ideally 8–12 months before your wedding date, and sooner if your date is in peak season.
How long do clients have to submit wording?
Clients have 14 calendar days to submit their copy and required details. Orders not moved forward within that window may be canceled and subject to a 10% administrative fee.
Why are timelines sometimes firm?
The studio operates on a carefully scheduled production calendar. As a small single‑artist business, delayed replies or missed deadlines on one project can affect other booked work.
Is there a minimum order amount?
Our semi-custom collections have a minimum order of 50 pieces per item. Any quantities below 50 pieces will be flagged in the cart at checkout or hand flagged by our team. The only exception is table numbers with a minimum quantity of 10 pieces.
For bespoke commissions, we do not have a minimum order quantity, but there is a minimum project investment of $4,800.
Artwork, Files, and Ownership
Do clients own the artwork or design?
No. All artwork and design remain the intellectual property of Victoria Dolloff. Clients receive a limited, single‑use license only. More details about this single-use license are available in our Studio Policy page.
Does this also apply to custom artwork?
Yes. Even fully custom or bespoke artwork remains the property of Victoria Dolloff unless a separate written copyright transfer or work‑for‑hire agreement is signed.
Are the invitations and paper goods branded?
The main invitation cards have a small, discreet artist's signature only on the back side of the card mixed into the floral details. This follows standard artist's practice by creating authenticity and aiding in identification of the artwork. The signature is not our logo, rather an artist's mark. All other elements in the invitation suite do not contain any studio branding whatsoever.
Can files be sent to another printer or can I print my own invitations?
Orders on our website are for physical products only. No editable design files, source files, or artwork files are included with purchase unless expressly licensed in writing. In most cases, files are not released for outside printing or DIY printing.
Color, Printing, and Order Quality
Do colors look exactly the same as on screen?
Not always. Screen displays vary, and print results can shift slightly depending on stock, ink, process, and lighting. Often times, colors will appear brighter on screen versus paper.
Why can I only pick between Navy Blue or Black Ink?
For us, simplicity and legibility are key. We only offer a choice between black ink or navy blue ink because the dark coloring of each makes sure your text stands out.
What is the difference between 110lb and 220lb felted paper?
We offer two different paper weights. Both options have a luxe felted texture that feels like watercolor paper. 110 lb is a premium paper with beautiful weight and flexibility. 220 lb is an ultra‑thick cardstock with a luxurious board‑like feel. We offer the 220lb weight as an option for main invitation cards for those couples that want an extra heavy hand-feel and object-like quality for their invitations. 220lb stock is also our standard for table numbers so that they sit easily in table number holders/stands.
Whether you choose between 110lb or 220lb for your main invitation is truly personal preference. One note that sometimes helps customers choose is: 110lb is easily held by a magnet on a fridge, 220lb is much more heavy duty and may not be easily held up by a magnet.
There were blank white cards included in my order-- what are these?
We are human and sometimes blanks slip through when packing orders. These extra sheets should not affect your final counts and can be recycled or repurposed as you see fit!
Can an order be returned or refunded?
Because each piece is made to order, all sales are final. Replacements may be offered only in the event of a verified production defect or shipping damage reported promptly within 3 days of receiving the order.
Assembly, What’s Included, and Client Responsibilities
Do you assemble and mail our invitations?
All invitation suites are delivered unassembled. You (or your planner) are responsible for stuffing envelopes, stacking cards in order, tying any ribbons, applying wax seals, sealing envelopes, stamping, and mailing out your invitations.
Are stamps or postage included with our order?
No. Postage stamps for outer envelopes and reply envelopes are not included and are not built into your invitation pricing. You will purchase stamps directly from your postal service or preferred stamp vendor. Please note, depending on your order regular postage rates may not apply. You will be responsible for confirming postage rates and regulations with your local post office.
Can you assemble our invitations for us?
At this time, invitation assembly is not a service provided by the studio. We recommend working with your planner or a trusted friend or family member to assist with stuffing and sealing.
What are we responsible for once our order arrives?
You (or your planner) are responsible for assembling and stuffing suites, purchasing and applying all postage, confirming postage rates and regulations with your post office, and mailing invitations.
Postage, Stamps, and Mailing
How do we know how many stamps we need?
Before purchasing stamps, bring one fully assembled invitation suite—including all cards, liners, and embellishments—to the post office to be weighed. A postal clerk will advise you on the correct postage for both domestic and international mail.
Do you provide or apply stamps to our envelopes?
No. The studio does not purchase, supply, or apply postage to your envelopes. Once your suites arrive, you will be responsible for purchasing and applying all stamps.
Why might our invitations require extra postage?
Square envelopes, heavy suites, thick cardstock, wax seals, ribbons, vellum wraps, and other dimensional details can make an envelope “non‑machinable” or push it over standard weight limits. These pieces require additional postage beyond a standard first‑class stamp, which your post office will confirm.
Addressing, Guest Lists, and Count
Who is responsible for guest names and addresses?
You are responsible for providing a finalized, proofread guest list with names and mailing addresses exactly as you would like them to appear. Changes after files are submitted may incur additional design or reprint fees.
How many invitations should we order?
Invitation quantities are based on households, not total guests. Traditionally, couples and families living together receive one invitation; adult children or roommates living separately typically receive their own individually addressed invitation. We recommend ordering 10-15% extra for last minute add-ons, day-of photography, keepsakes, etc.
How many table numbers should we order?
We typically recommend ordering 2-3 extra table numbers beyond your set count in case last minute additions or changes alter your table count.
Mailing Timeline and Postal Limitations
When should we mail our invitations?
For most weddings, invitations are mailed approximately 6–8 weeks before the event. For destination weddings, holiday weekends, or events requiring significant travel, 10–12 weeks is recommended. Your planner can advise on the best timing for your specific celebration. Personally, we recommend mailing out your invitations 8-12 weeks in advance of your wedding.
Can you guarantee delivery dates once invitations are mailed?
Once invitations are handed over to the postal service or courier, they are in the care of that provider. Our studio cannot guarantee transit times, delivery dates, or condition upon arrival and is not responsible for delays, damage, or lost mail.
Are you responsible for postal errors or returned mail?
No. Our studio is not responsible for invitations that are delayed, misdelivered, damaged, or returned by the postal service or courier. If pieces are returned due to insufficient postage or address issues, you will need to work directly with your postal provider to resolve and re‑mail.